Shipping policy
Thank you for shopping with JENNIE ANN MYERS. We are dedicated to delivering your clothing products accurately, in perfect condition, and within a reasonable delivery schedule.
1. Order Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation.Processing times may be extended during periods of high order volume. We will notify customers promptly if there are any significant delays to your order.
2. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.Estimated delivery times:Standard Shipping: 15 business daysDelivery times are estimates and may vary due to carrier delays, customs clearance, weather conditions, logistical constraints, or holidays.For international shipments, customs duties, taxes, or import fees may apply depending on the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
3. Shipment Confirmation and Order Tracking
Once your order has shipped, you will receive a shipment confirmation email containing your tracking information.Tracking details typically become available within 24-48 hours after shipment.
4. Incorrect Address Disclaimer
Please ensure your shipping address is accurate and complete at checkout.JENNIE ANN MYERS is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. If a package is returned due to an address issue, reshipping fees may apply.
5. Lost or Damaged Packages
Lost Packages:If your package is lost in transit, please contact us within 7 days of the expected delivery date.Damaged Items:If your order arrives damaged, please contact us within 48 hours of delivery and provide clear photos of the damaged items and packaging.We will review the situation and work to resolve the issue as quickly as possible.
6. Apparel Care and Usage Notice
Clothing items should be worn, washed, and cared for according to the care instructions provided with each product. JENNIE ANN MYERS is not responsible for damage caused by improper washing, drying, alteration, or misuse of the products.
7. Contact Information
If you have any questions regarding this Shipping Policy, please contact our support team:
Company Name: JENNIE ANN MYERS
Phone: 415-324-4015
Email: support@gallerybespoke.shop
Address: 922 E Lodgepole Dr, Gilbert Arizona 85298, United States